Terms & Conditions

Home Terms & Conditions

Authorization for Investigations, Procedures, Treatment, and Payments

I/We hereby give consent to CIDS Care to collect, store, and process my personal information, including but not limited to my demographic details, contact information, medical records, insurance details, financial information, and any other relevant data shared by me before or after signing this consent, for the purpose of availing healthcare services.

I understand that CIDS Care may use this information for the following purposes:

  • Registration and delivery of healthcare services, maintaining my health records, identification, communication, feedback collection, complaint handling, and other patient care activities
  • Creation and maintenance of electronic health records to enable effective diagnosis, treatment, and continuity of care
  • Providing information about new services, health programs, and offers related to CIDS Care
  • Personalizing medical advice, products, and services suitable to my healthcare needs
  • Medical research aimed at improving diagnostics, treatment protocols, and healthcare outcomes
  • Sharing information with government or regulatory authorities when required by law
  • Investigating and resolving complaints, disputes, or grievances
  • Any other purpose mandated under applicable laws

Disclosure and Transfer of Personal Information

For the purposes stated above and as permitted by law, CIDS Care may share or disclose my information with doctors, hospitals, diagnostic centers, pharmacies, service providers, affiliates, insurers, and law enforcement agencies, as required for my care or legal compliance.

I also understand and consent that my personal information may be transferred to entities located outside India, if necessary, for service delivery or legal purposes.

In the event of a merger, acquisition, restructuring, transfer of assets, or similar business transaction involving CIDS Care, my personal information may be transferred to the concerned entity with the same rights of access and use.

Retention of Personal Information

CIDS Care will retain my information only for as long as necessary to provide healthcare services or as required by applicable laws.
Information may also be retained to prevent fraud, misuse, or for other legitimate purposes. De-identified data may be stored for research or analytical use.

My Rights

I understand that I have the right to access my personal data and request correction, updating, or deletion of such information, except where retention is required by law or where data has been anonymized.

I understand that sharing my personal or medical information is voluntary, and I may withdraw my consent at any time. However, doing so may limit or affect the services that CIDS Care can provide if such information is essential for treatment.

For any queries, grievances, or to exercise my rights, I may contact CIDS Care at the designated official contact details.

Use of My Samples

Any leftover diagnostic samples (blood or tissue) collected for medical testing may be used for medical research by scientists affiliated with CIDS Care, strictly for the advancement of medical science and improvement of patient care. This will be done only after completion of the intended diagnostic purpose.

Treatment-related data may also be used for research in an anonymized manner without revealing my identity. I understand that I will not receive any financial benefit from such research but it may help improve future patient care.

I have the option to decline the use of my samples or data for research purposes.

I also consent to receive SMS, WhatsApp messages, and phone calls related to my healthcare, appointments, reports, and services.

Consent Declaration

I/We confirm that this consent has been given voluntarily after fully understanding the contents and explanations provided by the healthcare professionals and authorities of CIDS Care.